r1777 Privacy Policy
The security of your personal information is our highest priority. Read this policy to learn in detail how r1777 collects, uses, and keeps your information secure.
Introduction and Scope
Welcome to the r1777 platform. This privacy policy explains how r1777 ("we", "us", "platform") collects, uses, stores, and protects your personal information. This policy applies to our website, mobile version, and all related services.
By using our platform, you are considered to have fully read, understood, and agreed to the terms of this privacy policy. We recommend that you read this policy carefully and save a copy for your records.
1. Scope of Information Collection
We collect various types of information from you. This information comes through two main channels — information you provide directly and information collected automatically while you use the platform.
Information Provided Directly
When you register an account, verify your identity, or contact our support, your name, email address, date of birth, mobile number, and payment-related information are collected directly.
Automatically Collected Information
While you use the platform, your IP address, browser type and version, device type, operating system, page visit logs, session duration, and referrer information are collected automatically.
Financial Transaction Information
Deposit and withdrawal transaction records, payment method (bKash, Nagad, Rocket) information, and transaction history are stored securely on our protected servers.
Gaming Activity Information
Your gaming history, betting patterns, preferred game categories, and session data are stored to improve our service quality and ensure responsible gaming.
2. Purpose of Information Use
r1777 uses your personal information only for lawful and specific purposes. Those purposes are described in detail below:
- To complete account creation and identity verification and to ensure account security.
- To process deposits, withdrawals, and financial transactions.
- To provide gaming services, bonus offers, and promotional benefits.
- To assist with customer service, live chat support, and complaint resolution.
- To prevent fraud, implement anti-money laundering measures (AML), and ensure platform security.
- To monitor user behavior to ensure responsible gaming and assist with setting limits.
- To make technical improvements to our platform and enhance the user experience.
- To fulfill legal obligations and comply with regulatory requirements.
- With your consent, to inform you about promotional emails, bonus updates, and special offers.
3. Information Security Measures
The security of your information is r1777's highest priority. We follow internationally recognized security technologies and processes.
🔐 SSL Encryption
Our entire platform is protected by SSL/TLS encryption technology. All data exchanged between you and our servers is transmitted in encrypted form.
🛡️ Firewall and Monitoring
Our server infrastructure is protected by advanced firewalls and round-the-clock security monitoring. Any suspicious activity is detected immediately.
⚡ Access Control
Only authorized and trained staff have access to your information. A log is kept of every access and is audited on a regular basis.
4. Information Sharing and Disclosure
r1777 never sells your personal information to third parties. However, information may be shared in the limited circumstances described below:
4.1 Service Provider Partners
Game software providers (including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, and others), payment processors, and technical service providers receive only the information necessary to operate their specific services. These partners are bound by strict confidentiality agreements and may not use the information received for any other purpose.
4.2 Legal Obligations
We may be legally required to provide information to the relevant authorities in response to a court order, government directive, or lawful investigation. In such cases, we will provide only the specific information that has been requested.
4.3 Fraud Prevention
To ensure platform security and prevent money laundering, information may be provided to the relevant authorities as part of the anti-money laundering (AML) process.
5. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies that enhance your browsing experience and ensure the functionality of the platform.
Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, save language preferences, and ensure security.
Functional Cookies
These cookies help remember your preferences and settings and deliver personalized service based on your previous visit experience.
Analytical Cookies
These cookies are used to understand how users interact with our platform, which helps us improve our service quality.
Cookie Controls
You can control or reject cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.
6. Data Retention Period
We retain your information only for as long as necessary. The retention period for different types of information is described below:
- Account information: Retained while the account is active and for a defined period after closure in accordance with legal requirements.
- Financial transaction records: Retained for the long term in accordance with applicable regulations, which may generally be several years.
- Gaming history: Retained for a reasonable period for the purposes of responsible gaming and dispute resolution.
- Communication records: Customer service-related communication records are retained for a defined period.
- Session and log data: This data is automatically deleted after security analysis.
Once the retention period has expired or there is no longer a lawful purpose for retaining the information, we delete or anonymize it in a secure manner.
7. User Rights
You have certain important rights regarding your personal information. r1777 respects these rights and is committed to upholding them.
📋 Right to Access
You have the right to know what information we hold about you and how we use it.
✏️ Right to Rectification
You have the right to request the correction or update of any inaccurate information we hold about you.
🗑️ Right to Erasure
You have the right to request the deletion of information that falls outside of our legal obligations.
⛔ Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict or limit the processing of your information.
📤 Right to Data Portability
You have the right to request your personal information in a structured, standard format.
🙅 Right to Object
You have the right to object to the use of your information for marketing purposes and to withdraw your consent.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.
8. Children's Privacy
r1777 is an adults-only platform. Our services are strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
9. Policy Changes
r1777 may update this privacy policy from time to time. You will be notified of changes in the following ways:
- By updating the "Last Updated" date at the top of the page.
- For significant changes, by sending a notification to your registered email address.
- By displaying a notice when you log in to the platform.
Continued use of our platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page on a regular basis.
10. Contact Us
For any questions, concerns, or requests related to this privacy policy, please get in touch with us. Our dedicated privacy team is always ready to assist you.